"This is utterly unacceptable. Where's your manager?" The woman said.
"Ma'am, I am the manager," replied Ronnie.
"Well, you should be completely ashamed of yourself. What's your name?"
"I'm Ronnie. I work here."
"Well my good Ronald. This isn't the last you will be hearing from me. No sir, I demand a refund."
"Before we go and start calling each other by our full names, lets try to make things right. What exactly happened ma'am?"
"I found a nail in my cheeseburger."
"A what?"
"A nail! Can you believe that?"
"I'm sorry ma'am. Fingernails shouldn't be in cheeseburgers. I take full responsibility."
"No Ronnie, not a fingernail. A metal nail. I bit into my cheeseburger and almost died."
"Wow, what a story. I'm sorry that happened to you. Do you happen by chance to have the nail with you?"
"Well no, I threw it away actually."
"Ok, well do you have the cheeseburger?"
"No, I do not."
"When exactly did this take place?"
"A few weeks ago."
"And do you have the receipt?"
"No."
"Ma'am, I think we're done here."
"Can I at least have a fry?"
"No, you may not have a fry."
THE END
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